Genpact is a global leader in digitally powered business process management and services. With a presence in over 30 countries, the company helps Fortune 500 enterprises transform their operations through AI, analytics, and automation. Its AI Gigafactory and advanced technology platforms enable clients to scale intelligent solutions, driving faster growth and operational excellence. Genpact’s culture is built on curiosity, courage, and inclusion, fostering an environment where bold ideas are turned into real‑world impact. The role of Analyst – Process Analytics – Sales & Marketing (S&M) sits at the heart of Genpact’s Commercial Operations. As a fresher analyst, you will work closely with senior data scientists, sales strategists, and technology teams to turn raw sales and market data into actionable insights. You will help optimize end‑to‑end sales processes, support the rollout of sales enablement tools, and contribute to forecasting and budgeting activities that drive commercial performance. Key Responsibilities: 1. Analyze sales, market, and customer data to uncover trends and provide data‑driven recommendations. 2. Monitor and continuously improve sales processes, identifying bottlenecks and proposing automation solutions. 3. Collaborate with sales, marketing, and product teams to align on targets, campaigns, and performance metrics. 4. Design, develop, and maintain dashboards and reports using Excel, Power BI, or Tableau. 5. Build VBA macros and Excel models to automate repetitive reporting tasks. 6. Support the implementation and adoption of sales enablement tools (e.g., CRM, sales analytics platforms). 7. Assist in budgeting, forecasting, and scenario analysis for commercial planning. 8. Conduct root‑cause analysis for performance gaps and suggest corrective actions. 9. Participate in cross‑functional workshops employing design thinking and agile methodologies. 10. Document process changes and ensure knowledge transfer across teams. Tech Stack & Tools: Microsoft Excel (advanced), VBA/Macros, Power BI/Tableau, SQL basics, Python (for data manipulation), Agile tools such as JIRA, collaboration platforms like Teams/Slack, and CRM systems. Growth Path: Starting as an Analyst, high performers can progress to Senior Analyst, then to Manager – Commercial Analytics, followed by Associate Director – Process Analytics, and eventually leadership roles within Genpact’s AI and Digital Services practice. Why Join Genpact? You will be part of an AI‑first organization that invests heavily in learning and upskilling. The exposure to global clients, cutting‑edge technology, and a culture that rewards curiosity makes Genpact an ideal launchpad for a data‑driven career. The company’s commitment to inclusion, mentorship, and continuous innovation ensures that fresh talent can grow rapidly while making a tangible impact on world‑class enterprises.