CBRE (Coldwell Banker Richard Ellis) is a Fortune 500 leader in commercial real estate services, operating in more than 100 countries with a workforce of over 155,000 professionals. In India, CBRE has built a strong presence across major metros, offering integrated solutions that span advisory, facilities management, project management, and investment services. The company’s culture is anchored on its RISE values – Respect, Integrity, Service, and Excellence – which drive a collaborative, client‑centric environment. Employees benefit from global exposure, continuous learning programs, and clear career ladders that reward performance and innovation. The Business Systems Analyst role sits within the Global Workplace Solutions (GWS) segment and is pivotal in bridging business needs with technology solutions. As a fresher or early‑career professional, you will work closely with internal stakeholders, IT teams, and external vendors to define system scopes, troubleshoot issues, and enhance existing applications. The position offers a blend of analytical thinking, communication, and hands‑on exposure to enterprise tools, making it an ideal launchpad for a career in data‑driven decision making and enterprise systems. Key Responsibilities: 1. Respond to stakeholder inquiries about system processes, capabilities, and best practices. 2. Conduct research on end‑user applications and perform testing based on defined guidelines. 3. Build and nurture relationships with clients, internal IT teams, and external vendors. 4. Gather improvement opportunities, document requirements, and propose system enhancements. 5. Log and track work tickets with product vendors, ensuring timely resolution. 6. Simplify complex system functionalities into user‑friendly explanations and training material. 7. Follow standard operating procedures for problem evaluation, documentation, and specification translation. 8. Prepare presentations, correspondence, and training sessions for end‑users. 9. Assist in creating custom queries and reports using table matrices and Excel. 10. Demonstrate CBRE’s RISE values through proactive behavior and quality output. Tech Stack & Tools: Microsoft Office Suite (Excel, Word, Outlook), basic SQL for query building, ticketing systems (e.g., ServiceNow), and exposure to ERP/CRM platforms used within CBRE. Growth Path: Starting as a Business Systems Analyst, high performers can progress to Senior Analyst, Systems Lead, or Product Owner roles, eventually moving into functional management or consultancy tracks within CBRE’s global network. Why Join CBRE? You will be part of a world‑class organization that invests heavily in employee development, offers cross‑functional exposure, and provides a stable platform to grow your analytical and consulting skills. The role promises a balanced mix of client interaction, technical learning, and strategic impact, setting a solid foundation for a long‑term career in real‑estate technology and business analysis.