N #3254
Applications open
Full-Time Job
Lead Software Engineer SAM (Software Asset Management)
Bristol Myers Squibb
About the role
Role Summary This role is responsible for the design, development, optimization, and operational management of Software Asset Management (SAM) capabilities within the ServiceNow SAMPro and Flexera ecosystem. The position partners with Software Owners, Procurement, Finance, Legal, and IT teams to build scalable processes, improve software lifecycle governance, ensure compliance, optimize software spend, and enable data-driven decision-making for Software and SaaS assets.
Key Responsibilities
- Platform Ownership & Application Development Serve as the functional and technical lead for ServiceNow SAMPro and Flexera platforms, ensuring alignment with enterprise software asset management objectives.
- Design, configure, enhance, and support SAM workflows, integrations, data models, and reporting capabilities within ServiceNow and related platforms.
- Partner with ServiceNow administrators, developers, and architects to implement platform improvements, automation opportunities, and new SAM capabilities.
- Maintain awareness of software discovery and inventory technologies and ensure effective integration with SAM platforms to support accurate license reconciliation and compliance.
- Manage and optimize the ServiceNow Content Library, including publisher content requests, software models, and part number normalization activities.
- Software Asset Lifecycle Management
- Manage the complete software and SaaS asset lifecycle, including procurement, deployment, usage monitoring, optimization, renewal, and retirement.
- Maintain accurate software license entitlement records, contracts, maintenance agreements, software models, and licensing metrics.
- Analyze software consumption, utilization, and spend data to identify optimization, rationalization, and cost reduction opportunities.
- Review top software publishers and products to ensure licensing accuracy, compliance, and cost optimization.
- Coordinate software maintenance and subscription renewals with software owners and stakeholders.
- License Compliance & Governance Interpret software licensing agreements and contractual terms to ensure compliant software usage across the enterprise.
- Support software publisher audits, license true-ups, reconciliations, and compliance assessments.
- Provide advisory services to software owners regarding licensing risks, entitlement management, and audit defense strategies.
- Partner with Procurement, Legal, Finance, and Software Owners during contract negotiations, renewals, and dispute resolution activities.
- Data Quality, Analytics & Reporting
- Ensure integrity, completeness, and quality of software asset data across ServiceNow SAMPro, Flexera, and integrated systems.
- Develop dashboards, reporting solutions, KPIs, and analytics to measure SAM effectiveness, compliance posture, software utilization, and financial performance.
- Troubleshoot licensing, normalization, reconciliation, discovery, and entitlement-related data issues within ServiceNow SAMPro.
- Deliver actionable insights on software entitlement, installation, usage, renewals, and optimization opportunities.
- SaaS Management & Integration Expand SaaS visibility through integrations with vendor portals and software publisher platforms.
- Validate integration accuracy through reconciliation activities and partnership with software product owners.
- Drive continuous improvement of SaaS subscription management, optimization, and consumption reporting capabilities.
- Demand, Procurement & Contract Management
- Create, maintain, and manage software demand records within ServiceNow to support budgeting, forecasting, and portfolio planning activities.
- Review software and SaaS purchasing requests, contract requirements, and approval workflows to ensure compliance with organizational policies.
- Support software request fulfillment processes, including requisition management, purchase orders, invoice validation, and contract administration.
- Coordinate communications among software owners, service providers, Finance, Procurement, and Legal teams throughout the software acquisition lifecycle.
- Strategic Planning & Continuous Improvement Evaluate emerging technologies, industry trends, and SAM best practices to enhance platform capabilities and operational effectiveness.
- Identify opportunities to improve processes, automation, governance, and user experience across SAM services.
- Influence stakeholders and vendors to drive adoption of strategic SAM initiatives and achieve business objectives.
- Develop recommendations that balance cost, compliance, risk, scalability, and user experience considerations.
- Qualifications & Experience Required Experience Extensive experience in Software Asset Management, Software License Management, and SaaS Asset Management.
- Hands-on experience with ServiceNow SAMPro , Flexera , and software discovery/inventory solutions.
- Strong understanding of software licensing models, entitlement management, publisher audits, and software compliance practices.
- Experience developing, enhancing, or supporting enterprise application platforms and workflow automation solutions.
- Demonstrated ability to analyze complex software licensing and contractual agreements and translate requirements into operational processes.
- Technical Knowledge Strong understanding of ServiceNow platform capabilities, ITSM processes, and ITIL practices.
- Familiarity with software discovery, normalization, reconciliation, and asset lifecycle management processes.
- Experience with reporting, analytics, KPI development, and data quality management.
- Knowledge of SaaS integrations, API-based data exchange, and software consumption analytics.
- Leadership & Business Skills Strong stakeholder management and cross-functional collaboration skills.
- Ability to influence business and technical stakeholders to drive effective software governance decisions.
- Customer-focused mindset with a demonstrated track record of delivering business outcomes and simplifying complex processes.
- Growth mindset with continuous learning, adaptability, and focus on innovation.
- Experience managing vendor relationships and driving service improvements.
- Preferred Certifications ServiceNow SAM Professional Certification.
- IAITAM Certifications (CSAM, CHAMP, or equivalent).
- Microsoft Licensing Certifications or equivalent software licensing credentials.
- ITIL Foundation Certification.
Eligibility & process
Who can apply
Experience: 8-13 Yrs. Open to matching qualifications.
Skills & stack
Selection process
- Online Assessment / Technical Interview Rounds / HR Review
Prep kit
20 resourcesStudy material 4
Aptitude Practice Questions & Mock Tests
Curated logical, quantitative, and verbal reasoning problems for the initial online screening round.
Company-Specific Interview Preparation Corner
Detailed interview experiences, exam formats, and previous test questions for Bristol Myers Squibb and tech roles.
Technical Placement Question Bank
High-yield coding cheat sheets, core CS fundamentals (OOP, DBMS, OS, Networks), and rapid revision guides.
Algorithm, DSA & Live Code Debugger Practice
Hands-on problem sets to improve coding speed and step-by-step memory debugging.
Company-specific guides 4
APTITUDE & LOGIC
Aptitude Practice Questions & Online Mock Tests
Curated logical, quantitative, and verbal reasoning problems to sharpen reasoning skills required for the initial screening test.
COMPANY GUIDE
Bristol Myers Squibb Interview Preparation Corner
Comprehensive guide covering typical interview formats, common questions, and preparation tips for Bristol Myers Squibb and off-campus tech roles.
MOCK TESTS & PAPERS
Comprehensive Interview Prep Resources & Syllabus
Collection of previous year questions, company-specific test patterns, and interview experiences for technical and HR rounds.
CODING PRACTICE
Algorithm and Data Structure Problem Set
Practice problems to improve coding proficiency and algorithm problem-solving speed for technical rounds.
Likely coding questions 4
Round-wise strategy 4
Round 1: Online Assessment (OA)
Aptitude, Quantitative Logic & 2 Coding Problems
Focus on accuracy and speed. Practice arrays, strings, and standard arithmetic puzzles.
Round 2: Technical Interview 1
Core Tech Stack (Life Cycle, Life Cycle Management, Asset Management, Software Asset Management, Asset, Licensing, Sam, Data Structures & Algorithms) & Live Code Tracing
Explain your thought process aloud. Analyze time & space complexities before coding.
Round 3: System Design & Problem Solving
Database Schemas, APIs & Architecture Basics
Clarify edge cases, diagram schemas cleanly, and discuss scalability trade-offs.
Round 4: HR & Cultural Fit Discussion
Bristol Myers Squibb Core Values, Learning Agility & Offer Terms
Demonstrate passion, strong communication, and readiness for full-time collaboration.
Technical questions 5
Explain OOP (Object-Oriented Programming) principles with real-world examples in Life Cycle. Answer
Model answer: 1. Encapsulation (data hiding via private fields/getters). 2. Abstraction (hiding implementation complexity). 3. Inheritance (code reusability). 4. Polymorphism (method overriding/overloading).
What is the time and space complexity of QuickSort vs MergeSort? Answer
Model answer: QuickSort: Average O(N log N) time, O(log N) space. Worst O(N^2). MergeSort: Guaranteed O(N log N) time, but requires O(N) auxiliary space.
Explain the difference between SQL Indexing (B-Tree vs Hash) and when not to use an index. Answer
Model answer: Indexes speed up SELECT queries via B-Trees. However, they slow down INSERT, UPDATE, and DELETE operations because indexes must be updated on disk. Avoid on low-cardinality columns (e.g., boolean flags).
What happens under the hood when you enter a URL in a browser? Answer
Model answer: 1. DNS lookup (resolves IP). 2. TCP 3-way handshake (SYN, SYN-ACK, ACK). 3. TLS negotiation for HTTPS. 4. HTTP GET request sent. 5. Server responds with HTML/CSS/JS. 6. Browser renders DOM & CSSOM tree.
What is the difference between REST and GraphQL APIs? Answer
Model answer: REST uses multiple fixed endpoints with possible over/under-fetching. GraphQL uses a single endpoint allowing clients to query exact fields in a single request.
Behavioural & HR questions 3
Why do you want to join Bristol Myers Squibb as a Lead Software Engineer SAM (Software Asset Management)?
Highlight Bristol Myers Squibb's market reputation, recent tech innovations, and how your skills in Life Cycle directly solve their team's objectives.
Highlight Bristol Myers Squibb's market reputation, recent tech innovations, and how your skills in Life Cycle directly solve their team's objectives.
Describe a challenging bug or academic project roadblock and how you resolved it.
Use the STAR method: Situation (project context), Task (what needed solving), Action (specific tools/logic applied), Result (quantifiable positive outcome).
Use the STAR method: Situation (project context), Task (what needed solving), Action (specific tools/logic applied), Result (quantifiable positive outcome).
How do you handle strict deadlines or sudden scope changes?
Explain your prioritization strategy, proactive communication with mentors/peers, and agile mindset.
Explain your prioritization strategy, proactive communication with mentors/peers, and agile mindset.
Competitive Package (Best in Industry)
Hyderabad, India
Experience: 8-13 Yrs. Open to matching quโฆ
