Virtusa is a global technology and digital engineering firm that helps enterprises across industries accelerate their digital transformation. With a presence in more than 30 countries, Virtusa delivers end‑to‑end solutions in cloud, data, AI, and business process automation. The company prides itself on a collaborative culture, continuous learning, and a strong focus on client impact. Over the years, Virtusa has partnered with leading technology providers such as Google, Microsoft, and AWS, enabling it to work on cutting‑edge projects for Fortune 500 customers. The Engineer – Analyst OMPF role in Hyderabad is part of Virtusa’s Order Management and Product Fulfillment (OMPF) team that supports Google services. As an analyst, you will be the gatekeeper for incoming order forms and contracts, ensuring that every transaction is complete, financially accurate, and compliant with internal policies. You will work from the Virtusa campus, handling 24×7 rotational shifts that align with global operations across JAPAC, EMEA, and NAMER regions. The position offers exposure to high‑volume, mission‑critical processes and the chance to collaborate with cross‑functional teams such as Sales, Finance, Credit, and Quality Assurance. Key Responsibilities: 1. Validate incoming order forms using Google Workspace tools and verify completeness, financial alignment, and policy compliance. 2. Use Salesforce to track sales opportunities, support CPQ processes, and update order status. 3. Monitor operational queues, maintain data integrity, and ensure SLA adherence. 4. Resolve billing blocks, booking errors, and other operational exceptions in coordination with Finance and Credit teams. 5. Process renewal cases by following defined checklists and updating contracts accordingly. 6. Perform policy approval checks and ensure contracts meet commercial and legal requirements. 7. Provide clear stakeholder communication, escalating issues when necessary. 8. Follow standard operating procedures and address quality‑assurance feedback promptly. 9. Contribute to continuous improvement by identifying recurring errors and suggesting process enhancements. 10. Maintain accurate documentation of all activities for audit and reporting purposes. Tech Stack & Tools: Google Workspace (Docs, Sheets, Slides), Salesforce (including CPQ), SAP (useful), Excel, and basic scripting for workflow automation. The role emphasizes analytical thinking, attention to detail, and strong communication skills. Growth Path: Starting as an Analyst, high performers can progress to Senior Analyst, Team Lead, and eventually to Manager or Specialist roles within the Operations or Product Management streams. Virtusa encourages certifications in Google Cloud, Salesforce, and SAP to accelerate career growth. Why Join Virtusa? You will work on global Google‑related projects, gain hands‑on experience with leading enterprise tools, and benefit from a structured learning environment. The company offers competitive compensation, shift allowances, partial transportation support, and a vibrant campus culture that values diversity and innovation.