Ericsson is a global leader in telecommunications and networking solutions, with a legacy of more than a century of innovation. In India, the company operates cutting‑edge research and development centers, delivering next‑generation 5G, IoT, and cloud services to operators worldwide. The work culture emphasizes collaboration, continuous learning, and a strong focus on sustainability, making it an attractive destination for fresh talent who want to contribute to large‑scale, impact‑driven projects. The Automation Support Engineer role is designed for recent graduates who are eager to apply their technical knowledge to real‑world service delivery automation. You will work closely with senior engineers and customers to design, develop, and maintain automated workflows that streamline monitoring, reporting, and incident resolution. The position offers exposure to AI‑driven automation using large language models (LLM), open‑source OSS tools like ELK and Prometheus, and scripting across Linux and Windows environments. Key responsibilities include: 1. Design and implement automation scripts based on high‑level design documents and customer requirements. 2. Develop and maintain documentation for processes, backup procedures, and training material. 3. Monitor automated workflows throughout their lifecycle, identifying bottlenecks and proposing enhancements. 4. Troubleshoot code bugs and performance issues, applying Unix shell, awk, sed, and basic Python/Java debugging techniques. 5. Collaborate with cross‑functional teams and customers to gather requirements and provide status updates. 6. Mentor junior team members and assist in onboarding new staff. 7. Generate periodic progress reports for management and customers. 8. Identify opportunities for further automation and drive continuous improvement initiatives. The tech stack revolves around Linux (RHEL), Windows, Unix shell scripting, Python/Java programming, SQL for database interactions, and monitoring tools such as ELK Stack and Prometheus. Familiarity with AI concepts, especially LLM integration, is a plus. This role offers a clear growth path: starting as an Automation Support Engineer, you can progress to Automation Engineer, Senior Engineer, and eventually lead automation projects or move into solution architecture. Why join Ericsson? You will be part of a globally recognized brand that invests heavily in employee development, offers exposure to cutting‑edge technologies, and provides a supportive environment that values diversity and innovation. The role promises hands‑on experience with enterprise‑grade automation, mentorship from industry veterans, and a platform to build a long‑term career in telecom and cloud automation.