Accenture is a global professional services company that provides a broad range of services and solutions in strategy, consulting, digital, technology and operations. With a presence in over 120 countries, Accenture helps clients transform their businesses through innovative technology, data analytics, and industry expertise. The company is known for its strong focus on employee development, diversity, and sustainability, making it a preferred employer for fresh graduates looking to build a long‑term career in technology and consulting. The Application Support Engineer role is a critical entry‑level position that places you at the heart of Accenture’s technology delivery. As a software detective, you will investigate and resolve issues across multiple components of essential business systems. Your day will involve dynamic problem identification, troubleshooting, and ensuring the smooth operation of critical applications. You will collaborate with cross‑functional teams, document solutions, and support junior teammates, all while maintaining high service quality for clients. Key Responsibilities (8-10 points): 1. Investigate and resolve production incidents and support tickets for client applications. 2. Perform root‑cause analysis and implement corrective actions to prevent recurrence. 3. Collaborate with development, QA, and operations teams to troubleshoot complex issues. 4. Document findings, solutions, and best practices in knowledge bases. 5. Monitor system performance and identify areas for improvement. 6. Escalate unresolved issues to senior engineers or specialized teams. 7. Assist in the deployment of patches and configuration changes. 8. Provide mentorship and guidance to junior support staff. 9. Participate in on‑call rotations and 24/7 support cycles as required. 10. Contribute to continuous improvement initiatives and process automation. Tech Stack: Python, SQL, Linux/Unix, debugging tools (e.g., GDB, pdb), monitoring platforms (e.g., Nagios, Splunk), and basic knowledge of cloud services (AWS, Azure). Good to have skills include Generative AI, AI & Data Solution Architecture. Growth Path: Starting as an Application Support Engineer, you can progress to Senior Support Engineer, Technical Lead, or move into specialized domains such as Cloud Operations, DevOps, or AI Engineering. Accenture’s learning culture offers certifications, on‑the‑job training, and mentorship programs that accelerate career advancement. Why Join Accenture: You will work on high‑impact projects for leading global clients, gain exposure to cutting‑edge technologies, and benefit from a structured career path with competitive compensation. The company’s emphasis on work‑life balance, diversity, and continuous learning ensures a supportive environment for fresh talent to thrive. Overall, this role offers a solid foundation in application support, problem‑solving, and teamwork, setting the stage for a rewarding career in technology consulting.