Ernst & Young (EY) is one of the world’s leading professional services firms, operating in more than 150 countries with a workforce of over 300,000 professionals. In India, EY is renowned for its strong focus on building a better working world through high‑impact consulting, assurance, tax, and advisory services. The firm’s Global Delivery Services (GDS) network, which started in 2002 with just 200 people, now boasts over 80,000 professionals across ten locations, delivering cost‑effective, high‑skill support to EY’s client‑facing teams. GDS enables seamless collaboration between the front‑office and back‑office, ensuring that clients receive consistent, high‑quality service worldwide. The role of Associate – Resource Management sits within the GDS Resource Management team in Kochi. As an Associate, you will be the operational backbone that ensures the right talent is available at the right time for client engagements. You will work closely with project managers, delivery leads, and senior resource planners to maintain accurate schedules, resolve conflicts, and drive optimal utilization of the workforce. This position offers a unique blend of analytical work, stakeholder management, and exposure to EY’s cutting‑edge tools and processes, making it an ideal launchpad for a career in operations, consulting, or project management. Key Responsibilities: 1. Update resource schedules daily on tools such as Retain and Profinda. 2. Identify and resolve scheduling conflicts promptly. 3. Conduct proactive reviews of resource availability versus project requirements. 4. Manage the resource management mailbox and respond to scheduling requests within defined TAT. 5. Optimize utilization by balancing demand and supply across multiple engagements. 6. Generate and analyse reports on resource availability, utilization, and forecasting. 7. Support senior resource managers in risk identification and mitigation. 8. Ensure all deliverables meet EY’s quality standards and are reviewed by the next‑level reviewer. 9. Collaborate with cross‑functional teams to improve scheduling processes. 10. Participate in continuous improvement initiatives for the resource management function. Tech Stack & Tools: Retain, Profinda, Microsoft Excel (advanced), Power BI (basic), MS Office suite, email platforms, and internal EY collaboration tools. Growth Path: Starting as an Associate, high performers can progress to Senior Associate, Resource Manager, and eventually to Lead – Resource Management or Operations Manager. The role provides exposure to global delivery models, making it a springboard for roles in consulting, project management, or analytics. Why Join EY: EY offers a vibrant, inclusive culture that encourages learning and mentorship. As a fresher, you will receive structured training, access to global knowledge repositories, and the chance to work on multi‑national projects. The firm’s commitment to diversity, continuous learning, and a clear career progression makes it an attractive destination for ambitious graduates.