Learning Operations New Associate

Accenture is a global professional services powerhouse that blends deep industry expertise with cutting‑edge digital, cloud and security capabilities. With more than 784,000 employees across 120+ countries, the firm helps clients transform their businesses through strategy, consulting, technology, and operations. Its culture is built around innovation, collaboration and a commitment to delivering measurable value for clients and communities alike.

Accenture’s learning and development ecosystem is one of its strongest assets, offering employees continuous up‑skilling opportunities through internal academies, certifications and real‑world project exposure.

The Learning Operations New Associate role is an entry‑level position designed for fresh graduates who are eager to dive into the world of talent development and learning delivery. As a member of the Learning Operations team, you will support the end‑to‑end delivery of learning solutions, monitor their effectiveness, and help drive workforce performance improvements. The role offers a clear growth trajectory, moving from associate to senior associate, then to lead roles in learning design, program management, and eventually to strategic talent development positions.

Key Responsibilities

• Assist in the planning, scheduling, and execution of learning programs across the organization.
• Track attendance, completion rates, and assessment scores to evaluate program impact.
• Coordinate with content creators, subject matter experts, and technology teams to ensure seamless delivery.
• Maintain learning management system (LMS) data integrity and generate regular performance reports.
• Support the creation of post‑training surveys and analyze feedback for continuous improvement.
• Help identify skill gaps and recommend appropriate learning interventions.
• Participate in rotational shifts to provide 24x7 support for global learners.
• Follow standard operating procedures and escalation matrices for issue resolution.
• Contribute ideas for process automation and efficiency enhancements.
• Stay updated on emerging learning technologies and best practices.

Tech Stack & Tools: Learning Management System (Cornerstone, SuccessFactors), Microsoft Office Suite, basic SQL for data extraction, collaboration tools like Teams and Slack, and familiarity with e‑learning authoring tools (Articulate, Captivate) are advantageous.

Growth Path: Starting as a New Associate, high performers can progress to Learning Operations Analyst, Learning Delivery Manager, and eventually to roles such as Talent Development Lead or Learning Strategy Consultant. Accenture’s internal mobility program encourages cross‑functional moves, enabling you to explore consulting, digital, or cloud domains.

Why Join Accenture? You will be part of a globally recognized brand that invests heavily in employee growth, offers exposure to diverse industries, and provides a collaborative environment where innovation is celebrated. The role offers a solid foundation in learning operations, a competitive salary, and the chance to contribute to large‑scale transformation projects that shape the future of work.