Walkin Drive For Commerce freshers BCom/BBA For Data @Bnglr on 14 Nov

Infosys BPM (Business Process Management) is a global leader in next‑generation digital and consulting services, part of the Infosys Group. With a presence in more than 30 countries, Infosys BPM helps clients transform their business processes through automation, analytics and deep domain expertise. The company is known for its strong learning culture, robust training programs and clear career progression pathways, making it an attractive destination for fresh graduates looking to start a professional journey in the BPO sector.

The role advertised is for a Process Executive – Data, targeted at commerce graduates (B.Com, BBA, BBM) from the 2025‑2026 batches. As a Process Executive, you will work from the Bengaluru office, primarily handling data‑related tasks that combine voice interaction and data entry. The position operates on a night‑shift or flexible schedule, reflecting the 24×7 service model of Infosys BPM.

Candidates will be expected to manage outbound calls, follow scripted dialogues, conduct website research, and accurately input information into the company’s systems. The role offers a structured training period, exposure to real‑time client interactions, and a clear path to senior positions such as Senior Executive, Team Lead, and Operations Manager.

Key responsibilities include

• Conducting outbound calls to customers following predefined scripts.
• Performing high‑volume data entry with a focus on accuracy and speed.
• Researching information on websites and interpreting content for entry.
• Managing multi‑tasking of voice calls and data entry simultaneously.
• Maintaining professional and courteous communication with customers at all times.
• Adhering to night‑shift schedules and rotational shift patterns.
• Using basic computer applications such as MS Office, CRM tools, and data‑entry software.
• Analyzing call outcomes and providing feedback for process improvement.
• Ensuring compliance with data‑privacy and security guidelines.
• Collaborating with team members and supervisors to meet daily targets.

The technical stack for this role is straightforward: proficiency in Windows OS, MS Office (Excel, Word), internet browsers for research, and familiarity with CRM or data‑entry platforms used by Infosys BPM. No advanced programming knowledge is required, but a keen eye for detail and the ability to quickly learn new software are essential.

Growth at Infosys BPM is merit‑based. Freshers start as Process Executives and can progress to Senior Executive within 12‑18 months based on performance, followed by Team Lead, Assistant Manager, and higher managerial roles. The company invests heavily in continuous learning through internal academies, certifications, and cross‑functional exposure, enabling employees to acquire new skills and take on more complex responsibilities.

Why join Infosys BPM? The brand offers a stable work environment, competitive compensation, and a robust onboarding program that equips freshers with industry‑relevant skills. Employees benefit from a collaborative culture, regular performance feedback, and opportunities to work on global client projects, which enhances both professional growth and employability in the broader BPO and IT services market.