Analyst – UK Intranet (Knowledge Management, Capability Hubs – KGS)

KPMG is one of the world’s leading professional services firms, offering audit, tax, and advisory services across more than 150 countries. In India, KPMG has built a strong reputation for delivering high‑impact solutions to Fortune‑500 clients, fostering a culture of continuous learning, diversity, and ethical leadership. The firm’s Capability Hubs (CH) model brings together domain experts to create reusable knowledge assets, accelerate delivery, and drive innovation for its global client base.

The UK Intranet team, part of the Knowledge Management vertical, is responsible for maintaining a seamless digital workplace for KPMG UK employees, ensuring that critical information is always current, accessible, and secure.

The Analyst – UK Intranet role is an entry‑level position designed for fresh graduates with a technical inclination toward SharePoint Online and the broader Microsoft 365 ecosystem. Reporting to senior intranet managers, the analyst will play a pivotal part in day‑to‑day intranet operations, content governance, and stakeholder collaboration. This role offers a unique blend of technical hands‑on work and business communication, providing a solid foundation for a career in digital workplace management or broader consulting pathways within KPMG.

Key Responsibilities

• Manage and maintain UK Intranet sites on SharePoint Online, ensuring uptime and performance.
• Execute BAU tasks such as page creation, web‑part configuration, and list/library management using out‑of‑the‑box (OOTB) features.
• Collaborate with content owners to keep information up‑to‑date, conduct content audits, and enforce lifecycle policies.
• Perform intranet housekeeping activities including permission reviews, metadata tagging, and compliance checks.
• Support senior team members on strategic intranet initiatives, pilot runs, and user‑acceptance testing (UAT).
• Coordinate with IT, security, and design teams to resolve workflow issues and implement enhancements.
• Generate regular metrics and reports on site usage, content freshness, and user engagement.
• Respond to ad‑hoc stakeholder requests, troubleshoot issues, and propose process improvements.
• Assist in creating simple PowerApps or Power Automate flows to automate repetitive tasks.
• Participate in knowledge‑sharing sessions and contribute ideas for future capability hub offerings.

Tech Stack: SharePoint Online, Microsoft 365 suite (PowerApps, Power Automate, Power BI), HTML, CSS, JavaScript, basic JSON, MS Office (Excel, Word, PowerPoint, Visio).

Growth Path: Successful analysts can progress to Senior Analyst, Intranet Consultant, or Digital Workplace Lead, eventually moving into broader advisory or management consulting roles within KPMG’s global network.

Why Join KPMG? KPMG offers structured learning programs, mentorship from industry veterans, and exposure to global best practices. Freshers gain real‑world experience on a high‑visibility platform used by thousands of professionals, while enjoying a supportive, inclusive environment that values work‑life balance and continuous upskilling.