JD #2394
Applications open
Internship
Health Admin Services New Associate
Accenture
About the role
Accenture is a global professional services firm that delivers a broad portfolio of consulting, technology, and outsourcing services. With a presence in over 120 countries, the company is known for its focus on digital transformation, cloud, and security solutions that help clients stay ahead in a rapidly changing world. Accentureβs culture emphasizes continuous learning, innovation, and a commitment to diversity and inclusion, making it an attractive destination for fresh talent.
The Health Admin Services New Associate role is a fullβtime entryβlevel position that places you at the heart of the organizationβs claims processing operations. As a new associate, you will be responsible for managing health, life, and property & casualty insurance claims from initiation to resolution. Your dayβtoβday tasks will involve verifying claim details, assessing damages, coordinating with internal teams, and maintaining accurate records to ensure timely and accurate claim settlements.
Key Responsibilities:
1. Register new claims and capture all necessary information.
2. Verify claim details against policy documents and supporting evidence.
3. Evaluate claim amounts and determine coverage eligibility.
4. Coordinate with medical providers, adjusters, and other stakeholders.
5. Maintain detailed and organized claim files.
6. Resolve routine claim issues using standard guidelines.
7. Escalate complex or disputed claims to senior reviewers.
8. Communicate claim status updates to policyholders.
9. Ensure compliance with regulatory and internal audit requirements.
10. Participate in continuous improvement initiatives to streamline processes.
Tech Stack and Tools: While the role is largely processβcentric, you will work with Accentureβs proprietary claims management systems, Microsoft Office Suite (especially Excel), and basic data entry tools. Exposure to cloudβbased platforms and analytics dashboards may occur as you progress.
Growth Path: Starting as a Health Admin Services Associate, you can advance to Senior Associate, Claims Analyst, or Claims Manager roles. With additional training and certifications (e.g., Certified Claims Professional), you may transition into specialized domains such as fraud detection, data analytics, or project management. Accentureβs global footprint offers opportunities to work in different geographies and industries.
Why Join Accenture? The company offers competitive compensation, a structured learning environment, and the chance to work on highβimpact projects that shape the future of healthcare. Employees enjoy a balanced workβlife culture, mentorship programs, and the ability to contribute to meaningful change across industries.
Eligibility & process
Who can apply
Bachelorβs degree in any discipline with a minimum of 50% marks. No backlogs allowed. 0β2 years of relevant experience or internship. Candidates should be proficient in English communication and basic computer skills.
Skills & stack
Selection process
- Round 1: HR/Recruiter Screening
- Round 2: Technical/Functional Interview
- Round 3: HR/Final Interview
Prep kit
20 resourcesStudy material 4
Placement Papers and Sample Questions
Provides a collection of past interview questions and case studies useful for preparing for the functional and HR rounds of the Accenture recruitment process.
Recruitment Process Insights
Offers detailed explanations of the various stages of Accentureβs hiring process, including tips for succeeding in each round.
Interview Preparation Guide
Contains strategies, common questions, and best practices to help candidates prepare for Accenture interviews across different roles.
Coding Practice Problems
A repository of coding challenges that can help sharpen analytical and problemβsolving skills, beneficial for technical interviews at Accenture.
Company-specific guides 4
APTITUDE & LOGIC
Aptitude Practice Questions & Online Mock Tests
Curated logical, quantitative, and verbal reasoning problems to sharpen reasoning skills required for the initial screening test.
COMPANY GUIDE
Accenture Interview Preparation Corner
Comprehensive guide covering typical interview formats, common questions, and preparation tips for Accenture and off-campus tech roles.
MOCK TESTS & PAPERS
Comprehensive Interview Prep Resources & Syllabus
Collection of previous year questions, company-specific test patterns, and interview experiences for technical and HR rounds.
CODING PRACTICE
Algorithm and Data Structure Problem Set
Practice problems to improve coding proficiency and algorithm problem-solving speed for technical rounds.
Likely coding questions 4
Round-wise strategy 4
Round 1: Online Assessment (OA)
Aptitude, Quantitative Logic & 2 Coding Problems
Focus on accuracy and speed. Practice arrays, strings, and standard arithmetic puzzles.
Round 2: Technical Interview 1
Core Tech Stack (Claims Processing, Insurance Claims, Time Management, Advanced Excel, Basic It, Customer Service, Data Analytics) & Live Code Tracing
Explain your thought process aloud. Analyze time & space complexities before coding.
Round 3: System Design & Problem Solving
Database Schemas, APIs & Architecture Basics
Clarify edge cases, diagram schemas cleanly, and discuss scalability trade-offs.
Round 4: HR & Cultural Fit Discussion
Accenture Core Values, Learning Agility & Offer Terms
Demonstrate passion, strong communication, and readiness for full-time collaboration.
Technical questions 5
What is the difference between WHERE and HAVING clauses in SQL? Answer
Model answer: WHERE filters rows before any groupings are applied, while HAVING filters aggregated groups after GROUP BY has executed.
Explain SQL Window functions: ROW_NUMBER(), RANK(), and DENSE_RANK(). Answer
Model answer: ROW_NUMBER() assigns unique sequential integers. RANK() assigns identical ranks to ties and skips ranks. DENSE_RANK() assigns identical ranks to ties without skipping rank numbers.
How do you handle NULL and missing values during data cleaning in Python/Pandas? Answer
Model answer: Use .isna().sum() to identify missing values. Impute with mean/median using .fillna() or remove with .dropna(subset=[...]) depending on variance impact.
What is the difference between Star Schema and Snowflake Schema in Data Warehousing? Answer
Model answer: Star Schema has denormalized dimension tables directly connected to the central Fact table. Snowflake Schema normalizes dimension tables into sub-dimensions to minimize redundancy.
How do you calculate MoM (Month-over-Month) growth in SQL? Answer
Model answer: Use LAG(revenue, 1) OVER (ORDER BY month) to fetch the previous month's revenue and compute (revenue - prev_revenue) / prev_revenue * 100.
Behavioural & HR questions 3
Why do you want to join Accenture as a Health Admin Services New Associate?
Highlight Accenture's market reputation, recent tech innovations, and how your skills in Claims Processing directly solve their team's objectives.
Highlight Accenture's market reputation, recent tech innovations, and how your skills in Claims Processing directly solve their team's objectives.
Describe a challenging bug or academic project roadblock and how you resolved it.
Use the STAR method: Situation (project context), Task (what needed solving), Action (specific tools/logic applied), Result (quantifiable positive outcome).
Use the STAR method: Situation (project context), Task (what needed solving), Action (specific tools/logic applied), Result (quantifiable positive outcome).
How do you handle strict deadlines or sudden scope changes?
Explain your prioritization strategy, proactive communication with mentors/peers, and agile mindset.
Explain your prioritization strategy, proactive communication with mentors/peers, and agile mindset.