Summer Intern- Content Writer

Salesforce is a global leader in customer relationship management (CRM) software, empowering businesses of all sizes to connect with their customers through AI‑driven data insights. With a mission to help the world work together, Salesforce has built a vibrant ecosystem that spans cloud services, analytics, and a growing portfolio of AI tools. The company’s culture is built around its core values of trust, customer success, innovation, and equality, fostering an inclusive environment where employees can experiment, learn, and grow.

The C360 Apps & Industries Content team sits within the product organization and is responsible for creating high‑impact, funnel‑focused content that fuels business growth. As a Content Writer Intern, you will join a fast‑moving, globally distributed team that produces marketing assets, technical documentation, and multimedia pieces for Salesforce’s B2B SaaS audience. This role offers a unique blend of research, creative writing, and technical communication, giving you exposure to product marketing, SEO best practices, and the latest AI‑assisted content creation tools.

Key Responsibilities

• Conduct deep research on SaaS, Salesforce platform, and industry trends to generate accurate, engaging content.
• Write and edit marketing copy, blog posts, whitepapers, case studies, and product guides that align with brand tone and SEO guidelines.
• Create multimedia assets such as short videos, infographics, and slide decks using tools like Articulate Rise and video editors.
• Collaborate with product managers, designers, and engineers to gather technical details and translate them into clear, customer‑focused narratives.
• Optimize content for organic search, incorporating keyword research and on‑page SEO techniques.
• Publish content across multiple channels (web, email, social) while maintaining a regular cadence and quality standards.
• Experiment with AI‑assisted writing tools (Gemini, Cursor, other LLM agents) to improve efficiency and creativity.
• Track content performance using web analytics and iterate based on data insights.
• Participate in brainstorming sessions, briefings, and presentations with senior leaders.
• Uphold Salesforce’s brand guidelines and ensure all deliverables are technically accurate and delightful.

Tech Stack & Tools: Google Workspace, GitHub, Articulate Rise, video editing software (e.g., Adobe Premiere), HTML/CSS basics, web analytics platforms, and AI/LLM coding assistants such as Gemini or Cursor.

Growth Path: High‑performing interns are often considered for full‑time offers, gaining access to mentorship programs, cross‑functional projects, and the chance to work on flagship Salesforce products. The role builds a solid foundation for careers in product marketing, technical writing, or content strategy within a world‑class tech organization.

Why Join Salesforce?: You’ll work with cutting‑edge AI tools, learn from industry experts, and contribute to content that reaches millions of customers worldwide. The internship provides a supportive, inclusive environment that values curiosity, continuous learning, and the impact of great storytelling on business outcomes.