Black Box is a leading provider of digital infrastructure and enterprise technology solutions in India. With a presence across major metros, the company helps organisations modernise their IT landscape through managed services, cloud migration, networking, and security offerings. Over the past decade, Black Box has built a reputation for delivering end‑to‑end solutions that enable businesses to focus on core operations while the company takes care of the underlying technology stack. The firm’s culture blends a start‑up agility with the stability of an established player, offering fresh talent a platform to learn, experiment, and grow. The Trainee Engineer (GET / DET) role is designed for fresh graduates or candidates with up to one year of experience who are eager to start a career in the world of enterprise technology. As a GET (General Engineer Trainee) or DET (Digital Engineering Trainee), you will be immersed in real‑world projects that involve setting up, monitoring, and troubleshooting network and server environments for Black Box’s diverse client base. The position provides a structured learning path, mentorship from senior engineers, and exposure to cutting‑edge tools used in data‑centre operations, cloud platforms, and networking hardware. **Key Responsibilities** 1. Assist senior engineers in installing, configuring, and maintaining networking equipment and servers. 2. Perform routine health checks, log analysis, and incident monitoring across client infrastructures. 3. Diagnose and resolve basic hardware, software, and connectivity issues under supervision. 4. Document troubleshooting steps, resolutions, and maintain accurate service records. 5. Participate in shift‑based monitoring and on‑call rotations to ensure 24x7 service availability. 6. Support the rollout of software patches, firmware upgrades, and security updates. 7. Collaborate with cross‑functional teams to implement client‑specific solutions and migrations. 8. Contribute to knowledge‑base articles and standard operating procedures. 9. Attend technical trainings, webinars, and certification programs offered by Black Box. 10. Provide clear communication to clients and internal stakeholders regarding incident status and resolution timelines. **Tech Stack**: Basic networking (TCP/IP, VLANs, routing), Windows/Linux server administration, virtualization platforms (VMware, Hyper‑V), cloud fundamentals (AWS, Azure), monitoring tools (Nagios, SolarWinds), ticketing systems (ServiceNow), and scripting basics (PowerShell/Bash). **Growth Path**: Successful trainees can progress to Engineer – Infrastructure, Senior Engineer – Network Operations, or specialize as Cloud Engineer or Security Analyst within 12‑24 months. The company encourages certifications such as CCNA, CompTIA Network+, and AWS Cloud Practitioner, which are supported financially. **Why Join Black Box?** The role offers hands‑on exposure to enterprise‑grade infrastructure, a clear career ladder, and a collaborative environment where learning is continuous. Freshers get to work on live client projects from day one, gaining confidence and industry‑relevant skills that are highly valued in the IT sector.