Associate

Amazon, founded in 1994, has grown into one of the world’s most valuable companies, offering a vast ecosystem of e‑commerce, cloud computing, digital streaming, and AI services. In India, Amazon operates across multiple verticals, employing over 150,000 people and investing heavily in logistics, technology, and talent development. The company’s culture is built around its Leadership Principles, which drive innovation, customer obsession, and operational excellence.

As a fresher-friendly employer, Amazon provides structured onboarding, mentorship programs, and clear career ladders for early‑career professionals.

The role of an Associate in the HERO (Hiring and Recruitment Operations) organization is a back‑office position that supports Amazon’s global Talent Acquisition teams. The primary focus is on Loops Scheduling – coordinating interview loops, managing recruiter calendars, and ensuring a seamless candidate experience. The position demands high‑volume transaction handling, data‑driven decision making, and continuous process improvement.

It is an ideal entry point for candidates looking to build a career in HR operations, recruitment coordination, or people analytics within a fast‑paced, data‑centric environment.

Key Responsibilities

• Manage high‑volume scheduling of interview loops across multiple time zones, adhering to defined SLAs.
• Maintain and update scheduling tools and dashboards with accurate data.
• Respond to internal and external stakeholder queries promptly, ensuring a positive experience.
• Identify bottlenecks in the scheduling workflow and propose process improvements.
• Participate in Lean and continuous‑improvement projects to enhance efficiency.
• Ensure confidentiality of candidate and business information at all times.
• Generate regular reports on scheduling metrics and present insights to senior stakeholders.
• Collaborate with HR, recruiting, and operations teams to align on priorities.
• Assist in onboarding documentation and compliance checks for new hires.
• Provide backup support for other HR back‑office functions during peak periods.

Tech Stack & Tools: Microsoft Office Suite (Excel, PowerPoint, Outlook), Amazon internal scheduling platforms, basic data analysis tools, and familiarity with HRIS systems.

Growth Path: Starting as an Associate, high performers can progress to Senior Associate, HR Operations Analyst, and eventually to HR Business Partner or People Operations Manager roles, with opportunities to move across geographies.

Why Join Amazon? You will work in a globally recognized brand that values innovation, offers competitive compensation, and provides a clear roadmap for career advancement. The exposure to large‑scale recruitment operations and data‑driven processes equips you with skills that are highly marketable across industries.