Software Engineer-Dynamics CRM
Ecolab
About the role
Ecolab is a global leader in water, hygiene and infection prevention solutions, serving customers across more than 170 countries. With a strong focus on sustainability, the company helps businesses and institutions improve operational efficiency while protecting people and the planet. Headquartered in the United States, Ecolab has a robust presence in India, especially in Bangalore, where it drives innovation in digital transformation and cloud‑based services.
The organization encourages a culture of continuous learning, cross‑functional collaboration, and social responsibility, making it an attractive destination for fresh engineering talent.
The role of Software Engineer – Dynamics CRM at Ecolab is designed for recent graduates who are eager to apply their technical knowledge to real‑world business problems. As a member of the CRM development team, you will work closely with product managers, solution architects, and senior developers to design, build, and maintain custom solutions on the Microsoft Dynamics 365 platform. Your contributions will directly impact how Ecolab’s sales, service, and marketing teams manage customer relationships and drive growth.
Key Responsibilities
- Design, develop, and deploy custom plugins and workflow activities on Dynamics 365 CE.
- Implement client‑side logic using JavaScript and TypeScript to enhance user experience.
- Build and consume Web API services and integrate with external systems via XRM SDK.
- Configure and customize entities, forms, views, and business rules in Dataverse (CDS).
- Participate in code reviews, unit testing, and performance tuning of CRM solutions.
- Collaborate with QA and DevOps teams to ensure smooth CI/CD pipelines for CRM deployments.
- Document technical specifications, solution architecture, and user guides.
- Stay updated with the latest Dynamics 365 features and recommend best practices.
- Assist in troubleshooting production issues and provide timely fixes.
- Contribute ideas for process automation and digital transformation initiatives.
Tech Stack: Microsoft Dynamics 365 CRM, Dynamics 365 Customer Engagement, C#, .NET Framework, JavaScript, TypeScript, Dataverse (Common Data Service), Web API, XRM SDK, Azure DevOps, Git.
Growth Path: Starting as a junior developer, you can progress to Senior CRM Engineer, Solution Architect, or Product Lead within 3‑5 years, depending on performance and skill acquisition. Ecolab offers mentorship programs, internal certifications, and exposure to global projects that accelerate career development.
Why Join Ecolab? The company provides a purpose‑driven environment where technology meets sustainability. Freshers receive structured onboarding, hands‑on project exposure, and opportunities to work alongside industry experts. Competitive compensation, flexible work arrangements, and a supportive culture make Ecolab an ideal launchpad for a rewarding engineering career.
Eligibility & process
Who can apply
Graduates with B.Tech/B.E/M.Tech in Computer Science, Information Technology, or related engineering streams. Minimum CGPA/percentage of 6.5/70% in the final year. Batch 2025, 2026 or 2027. No active backlogs at the time of joining. Strong problem‑solving ability and basic knowledge of object‑oriented programming are essential.
Skills & stack
Selection process
- Round 1: Online assessment
- Round 2: Technical interview
- Round 3: HR interview
Prep kit
20 resourcesStudy material 4
Company-specific guides 4
Likely coding questions 4
Round-wise strategy 4
Technical questions 5
Explain OOP (Object-Oriented Programming) principles with real-world examples in Microsoft Dynamics 365 Crm. Answer
What is the time and space complexity of QuickSort vs MergeSort? Answer
Explain the difference between SQL Indexing (B-Tree vs Hash) and when not to use an index. Answer
What happens under the hood when you enter a URL in a browser? Answer
What is the difference between REST and GraphQL APIs? Answer
Behavioural & HR questions 3
Highlight Ecolab's market reputation, recent tech innovations, and how your skills in Microsoft Dynamics 365 Crm directly solve their team's objectives.
Use the STAR method: Situation (project context), Task (what needed solving), Action (specific tools/logic applied), Result (quantifiable positive outcome).
Explain your prioritization strategy, proactive communication with mentors/peers, and agile mindset.