Technical Support Engineer Associate

Hewlett Packard Enterprise (HPE) is a global edge‑to‑cloud technology leader that helps organisations connect, protect, analyse and act on data wherever it lives – from the edge to the cloud. With a heritage of innovation spanning more than eight decades, HPE delivers a portfolio of solutions ranging from servers, storage and networking to AI‑driven services. The company’s culture is built on collaboration, inclusivity and a relentless focus on customer outcomes, making it a vibrant place for fresh talent to grow.

Aruba, an HPE company, extends this vision to the intelligent edge, providing next‑generation network access solutions that power modern workplaces and digital experiences.

The Technical Support Engineer Associate role is a hybrid position where you will spend about two days a week at an HPE office and the rest working remotely. As an entry‑level engineer, you will be part of a multidisciplinary team that designs, validates and supports engineering solutions for HPE products. You will get exposure to hardware, software and system‑level testing while collaborating with internal and outsourced development partners.

This role is ideal for recent graduates with a strong analytical mindset and a passion for solving real‑world technical problems.

Key Responsibilities

• Design portions of engineering solutions using multiple disciplines based on established principles and specifications.
• Implement test plans for existing designs, validating mechanical, electrical, software and other engineering requirements.
• Develop a working relationship with internal and outsourced development partners to ensure smooth design hand‑offs.
• Participate actively in project teams, contributing ideas that improve reliability, cost‑effectiveness and quality.
• Conduct root‑cause analysis for product issues and propose corrective actions.
• Document design decisions, test results and validation reports in accordance with HPE standards.
• Assist senior engineers in creating prototypes and proof‑of‑concept models.
• Stay updated with emerging technologies and industry best practices relevant to networking and edge solutions.
• Provide technical support to customers and field teams during product roll‑outs.
• Contribute to continuous improvement initiatives within the engineering department.

Tech Stack: CAD tools (e.g., SolidWorks, Altium), simulation software (ANSYS, MATLAB), basic programming (Python/C), version‑control (Git), and standard office productivity suites.

Growth Path: Starting as an Associate, you can progress to Engineer, Senior Engineer, and eventually Technical Lead or Product Manager, with opportunities to move across HPE’s diverse business units such as Aruba, Compute, and Storage.

Why Join HPE: You will work with cutting‑edge technology that shapes the future of digital infrastructure, receive mentorship from seasoned professionals, and benefit from a culture that values diversity, flexibility and continuous learning. The hybrid model offers a balanced work‑life experience while keeping you connected to the vibrant HPE community.