SF/SFI Engineer

CGI is a global IT and business consulting powerhouse founded in 1976. With a presence in over 40 countries, the firm helps enterprises transform through digital, cloud, and data‑driven solutions. In India, CGI has built a reputation for delivering end‑to‑end services across banking, energy, utilities, and public sector domains, leveraging a culture of ownership, collaboration, and continuous learning.

Employees benefit from a strong mentorship model, exposure to cutting‑edge technologies, and a clear path for career progression that spans technical, managerial, and specialist tracks.

The role of SF/SFI Engineer sits within the Technology, Customer Platforms & Salesforce Engineering family at Centrica, a major client of CGI. As a Salesforce / Salesforce Industries Engineer, you will be responsible for designing, building, testing, deploying, and supporting secure, scalable Salesforce solutions that enhance both customer and internal journeys. You will work in an Agile Scrum squad, collaborating closely with product owners, architects, QA, and operations to deliver high‑quality features from concept to production.

Key Responsibilities

• Translate functional and non‑functional requirements into maintainable Salesforce solutions, contributing to technical design and task breakdown.
• Develop Apex classes, Lightning Web Components, Flows, and declarative configurations following best‑practice standards.
• Configure objects, validation rules, automation, and workflows with an OOTB‑first approach.
• Build and enhance Salesforce Industries (Vlocity) capabilities such as OmniStudio, OmniScripts, Enterprise Product Catalogue, and Integration Procedures.
• Design and implement integrations using REST/SOAP APIs, event‑driven or asynchronous patterns.
• Participate in backlog refinement, sprint planning, and technical spikes, owning stories through development, testing, and deployment.
• Conduct peer reviews, enforce coding standards, and contribute to reusable patterns and documentation.
• Support production services, including incident investigation, root‑cause analysis, and continuous improvement.
• Advocate secure engineering practices covering access control, data quality, performance, and compliance.
• Mentor junior engineers and foster a collaborative engineering culture.

Technology Stack: Salesforce Core (Apex, LWC, SOQL/SOSL, Flows), Sales Cloud, Service Cloud, Experience Cloud, Vlocity/OmniStudio, REST/SOAP APIs, Git, CI/CD pipelines, AWS integration, Agile Scrum.

Growth Path: Starting as an Engineer, you can progress to Senior Engineer, Lead Engineer, and eventually Architecture or Delivery Management roles, with opportunities to specialize in Salesforce Industries, Cloud Architecture, or DevOps.

Why Join CGI?: CGI offers a truly global platform with access to diverse projects, a strong emphasis on learning (certifications, internal training), and a culture that treats employees as partners. The firm’s commitment to work‑life balance, inclusive environment, and clear career ladders make it an attractive destination for fresh talent looking to make an impact in the Salesforce ecosystem.