
Eligibility Criteria
Bachelorβs degree in Computer Science, Information Technology, Engineering or related field (or equivalent experience). Minimum 3 years of relevant experience in Solutions Engineering, Sales Engineering or enterprise SaaS implementation. Strong academic record (60% or above) preferred. No active backlogs. Open to candidates from any graduating batch; fresher applicants are not targeted for this role.

Job Description & Key Responsibilities
First Advantage is a global leader in HR technology, providing background screening, digital identity verification and workforce intelligence solutions to more than 80,000 organizations across 200+ countries. Headquartered in Atlanta, the company leverages proprietary AIβdriven platforms and massive data assets to help employers hire smarter, reduce risk and accelerate onboarding. In India, First Advantage has built a strong engineering and product hub in Bangalore, delivering cloudβnative services that power the hiring lifecycle for enterprises ranging from startups to Fortune 500 firms.
The Solutions Engineer role sits at the intersection of technology, sales and customer success. As a customerβfacing technical expert, you will translate complex business requirements into scalable, secure architectures that showcase First Advantageβs APIβfirst platform. You will partner with sales, product, engineering and delivery teams to accelerate revenue, ensure smooth implementations and drive longβterm adoption of the platform. This position is ideal for candidates with a solid software engineering foundation, a knack for consulting, and a passion for building endβtoβend solutions on cloud ecosystems.
Key Responsibilities:
1. Lead technical discovery workshops to capture customer business processes, existing systems and integration points.
2. Design and present customized solution architectures that align with customer outcomes and First Advantage capabilities.
3. Deliver live product demos, solution walkthroughs and executiveβlevel presentations that highlight value propositions.
4. Respond to RFP/RFI queries, address technical objections and create proofβofβconcept implementations.
5. Architect scalable, secure solutions using REST/GraphQL APIs, eventβdriven patterns, and cloud services (AWS/Azure/GCP).
6. Develop and support API integrations, ensuring authentication (OAuth2, JWT) and data transformation (JSON, XML) are robust.
7. Guide customers through onboarding, configuration and technical rollout, collaborating closely with Customer Success and Delivery teams.
8. Produce technical documentation, architecture diagrams and implementation blueprints for internal reuse.
9. Act as a liaison between customers and product/engineering, feeding realβworld feedback into the product roadmap.
10. Contribute reusable assets such as demo environments, integration templates and solution accelerators.
Tech Stack: REST & GraphQL APIs, Webhooks, JSON/XML, OAuth2/JWT, AWS/Azure services, Docker/Kubernetes, CI/CD pipelines, Python/Node.js/Java, Postman, Swagger/OpenAPI, Kafka/RabbitMQ, MuleSoft/Workato/Zapier.
Growth Path: Successful Solutions Engineers can progress to Senior Solutions Engineer, Solutions Architect, or Product Management roles, with opportunities to lead regional preβsales teams or specialize in AIβdriven analytics solutions.
Why Join First Advantage: The company offers a vibrant, inclusive culture that rewards curiosity and innovation. Employees benefit from the awardβwinning SOAR professional development program, generous PTO, volunteer time off, and a global network of peers. Working here means exposure to cuttingβedge HR tech, the chance to solve realβworld problems for Fortuneβscale customers, and a clear pathway to advance into senior technical or leadership positions.