Operations Analyst

Flexiple is a managed marketplace that connects global enterprises with top‑tier talent in India. Over the past few years, it has built a reputation for delivering high‑performing, remote‑first teams that drive measurable impact for its clients. The company’s culture emphasizes flexibility, merit‑based growth, and a strong focus on outcomes rather than hours logged.

As a partner of a leading global logistics firm, Flexiple is now expanding its India operations‑analytics team to bring data‑driven insights to a high‑volume shipping network.

The Operations Analyst role sits at the intersection of logistics, data science, and business operations. Reporting to the Operations Analytics Lead, you will be responsible for turning raw shipment, throughput, and service‑level data into actionable intelligence that helps keep the network running smoothly and on schedule. You will work closely with operations managers, account teams, and senior leadership, providing them with the numbers they need to make informed decisions.

Key responsibilities include

• Track daily shipment volumes, SLA adherence, and exception rates across all hubs.
• Analyse route efficiency, capacity utilization, and turnaround‑time data to identify bottlenecks.
• Build and maintain recurring cost‑per‑shipment and service‑level performance reports.
• Design interactive dashboards (Power BI/Tableau) that are reviewed weekly by operations managers and leadership.
• Document process gaps, suggest improvements, and support implementation without owning execution.
• Respond to ad‑hoc data requests from operations, account, and finance teams.
• Conduct root‑cause analysis for any SLA breaches and propose corrective actions.
• Collaborate with the data engineering team to ensure data pipelines are reliable and up‑to‑date.
• Mentor junior analysts on best practices in data handling and reporting.
• Stay updated on logistics trends and incorporate relevant metrics into reporting frameworks.

Tech stack: Advanced Excel/Google Sheets, SQL for data extraction, Power BI or Tableau for visualization, basic Python/R for data manipulation (optional). Familiarity with logistics management systems is a plus.

Growth path: Starting as an Operations Analyst, high performers can progress to Senior Analyst, Analytics Lead, and eventually to Product or Operations Management roles within the global logistics partner. The role offers exposure to end‑to‑end supply‑chain processes, making it an excellent springboard for a career in analytics or logistics strategy.

Why join Flexiple? You will work on real‑world logistics challenges for a global leader, enjoy a remote‑first setup with flexible hours, and receive mentorship from seasoned professionals. The company’s performance‑driven culture ensures that your contributions are recognized and rewarded, and you will gain visibility across multiple business functions, accelerating your professional growth.