Deloitte USI, a global professional services firm, is a leading provider of audit, tax, consulting, and advisory services. With a strong presence in India, Deloitte USI focuses on delivering innovative solutions to clients across various industries, leveraging technology, data analytics, and industry expertise. The firm is known for its inclusive culture, emphasis on continuous learning, and commitment to employee growth and well‑being. The Associate Analyst – Executive Assistant Support role is part of Deloitte USI’s Business Support Services, specifically within the Leadership Support Centre. This full‑time position is based in Hyderabad and is tailored for fresh graduates or those with less than 11 months of experience in executive assistance or administrative support. The role operates on a 2:00 PM – 11:00 PM shift, providing critical support to senior leaders, partners, and directors. Key responsibilities include: 1. Supporting Executive Assistants with expense claim submission and reconciliation of American Express statements. 2. Booking meeting rooms and managing calendar schedules using Deloitte’s internal systems. 3. Creating travel itineraries for partners in line with company policies. 4. Responding to ad‑hoc requests and general queries from Executive Assistants. 5. Managing ServiceNow tickets through the ESS Service Portal and ensuring timely resolution. 6. Maintaining documentation, SOPs, process maps, and SIPOC diagrams in Microsoft Teams. 7. Updating service documentation and training materials as required. 8. Coordinating client email movements during senior directors’ absences. 9. Building strong relationships with key client Executive Assistants and internal stakeholders. 10. Providing coverage during team members’ holidays or sickness periods and supporting ad‑hoc projects for senior directors. The role requires proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), strong written and verbal communication, excellent organization and time‑management skills, and a proactive problem‑solving mindset. Familiarity with ServiceNow and travel/expense processes is advantageous. Growth path: Successful analysts can progress to senior analyst, team lead, or specialist roles within Business Support Services, and eventually move into broader consulting or advisory tracks within Deloitte USI. Why join Deloitte USI? The firm offers a collaborative work environment, exposure to global best practices, structured training programs, and opportunities to work with senior leaders. Employees benefit from competitive compensation, comprehensive benefits, and a culture that values diversity, inclusion, and work‑life balance. Overall, this role is ideal for individuals looking to launch a career in business support, executive assistance, or corporate administration while gaining exposure to a leading professional services organization.