General Manager Technology

People & Execution Leadership (core to this role): Lead teams at scale directly and indirectly lead a technology organisation of 10 or more (developers, QA and leads), including hiring, mentoring, performance management, and building bench strength. Experience limited to small teams (single-digit) is not sufficient for this role. Own delivery leadership accountable end-to-end for on-time, on-scope, high-quality delivery of product releases; establish predictable, measurable execution rather than relying on individual heroics.

Be a strong man-manager — build, motivate and retain high-performing teams; set direction, resolve conflict, and grow future leaders. Run the product as a continuous development process — manage the product through an ongoing, roadmap-driven build-and-release cycle, not as one-off projects. Drive execution rigour — instil disciplined engineering and delivery practices, metrics, and standards so quality and predictability are built into how the team works.

Key Responsibilities

• Primarily responsible for managing product releases to deliver within time, scope, budget and adherence to process & quality standards.
• Provide technical guidance, in-depth analysis, review and design of the software—including technical review and analysis of in-house developed code and review of technologies provided by 3rd party vendors—while guiding the team rather than coding personally.
• Organize sprint planning meetings, obtain estimates from Scrum Masters, and work with product managers to prioritize sprint tasks.
• Develop and manage end-to-end project/release plans and ensure on-time delivery.
• Product Owner support—support the Product Owner in grooming the backlog, managing scope, and setting customer expectations for deliverables.
• Own software engineering processes, QA, practices, standards, templates, tools and operations to ensure reproducible development and high quality, while keeping costs under control.
• Track resource utilization across the development & QA teams and ensure effective and efficient utilization of resources.
• Carry out supervisory responsibilities in line with organizational policy—interviewing, hiring, training, mentoring, planning, assigning and directing work; appraising performance; rewarding and disciplining; and addressing complaints and resolving problems.
• Guide the team on complex business logic, testing and deployment—leading through design guidance and review rather than individual coding.
• Build, develop and retain a high-performing R&D organisation, growing leaders and depth within the team.
• Skills & Experience Proven experience leading technical teams of 10 or more to deliver products to customers on the cloud, first time right.
• Track record of predictable, high-quality delivery at scale, with the execution discipline and metrics to back it.
• Strong people-management experience—hiring, mentoring, performance management and building teams.
• Strong technical depth to guide architecture and design decisions; hands-on coding is not required in this role. 15+ years of total experience, including significant time in delivery and people leadership.
• Experience in Java Microservices, Angular, MySQL 8+, Cloud operations and REST Web Services technologies.
• Experience with GitLab and CI & CD tools like Runner/Jenkins.
• Experience with Docker's environment, K8’s Linux OS (Ubuntu).
• Experience managing multiple Scrum teams & the QA team.