
Eligibility Criteria
Graduates with a BA, B.Com, B.Ed, BE or BCA degree; 0 to less than 2 years of relevant experience; no minimum percentage specified; eligible for any graduation batch; must have cleared all backlogs; strong English communication skills; willingness to work in Gurugram office.

Job Description & Key Responsibilities
KPMG Global Services (KGS) is the technology and operations arm of KPMG, one of the worldβs leading professional services firms. With a presence in over 150 countries, KGS delivers endβtoβend solutions for audit, tax, advisory and consulting clients, leveraging cuttingβedge technology platforms and a deep pool of domain expertise. The organization is known for its strong emphasis on continuous learning, ethical standards, and a collaborative culture that encourages innovation and career growth. Working at KGS gives fresh graduates exposure to global best practices, crossβborder projects, and the opportunity to build a career in a highly respected brand.
The Analyst role in Gurugram is an entryβlevel position designed for recent graduates from BA, B.Com, B.Ed, BE or BCA streams. As an Analyst, you will be part of the Learning & Development support team that handles the endβtoβend course review and approval workflow for KPMGβs Continuing Professional Education (CPE) program. You will interact with internal stakeholders, external training providers, and learners to ensure that all courses meet NASBA and KPMG guidelines, while maintaining high serviceβlevel agreements.
**Key Responsibilities**
1. Manage the complete course review and approval lifecycle from submission to certification.
2. Respond to learner queries and complaints via email, ensuring timely resolution.
3. Validate course content against NASBA and KPMG CPE standards.
4. Assign, track, and monitor daily learning requests across multiple systems.
5. Administer CPE credits in the Learning Management System and generate attendance certificates when required.
6. Communicate updates and status to internal and external stakeholders.
7. Maintain data accuracy, generate reports, and meet SLA targets.
8. Follow company policies, compliance procedures, and quality standards.
9. Identify process bottlenecks, propose improvements, and escalate critical issues.
10. Support busy season activities and ensure uninterrupted service delivery.
**Tech Stack & Tools**: Microsoft Excel, Outlook, PowerPoint, Word, Learning Management System (LMS), email platforms, and basic dataβanalysis tools.
**Growth Path**: Analysts typically progress to Senior Analyst, then to Associate, Manager, and eventually to senior leadership roles within the Learning & Development or broader consulting streams. KPMG invests heavily in upβskilling through internal training, certifications, and mentorship programs.
**Why Join KPMG**: The role offers a gateway to a global professional services network, exposure to international compliance standards, and a structured career roadmap. Freshers benefit from a supportive teamβdriven environment, regular feedback, and opportunities to work on highβimpact projects that shape the professional development of KPMGβs workforce worldwide.