Apprentice Operations GBS India

Standard Chartered is a 170‑year‑old international bank with a presence in over 60 markets. It prides itself on driving commerce and prosperity through a diverse workforce and a purpose‑led approach. The bank’s Technology & Operations (T&O) division is the engine that powers daily client transactions, ensuring speed, accuracy, and regulatory compliance across the globe.

With a culture that encourages innovation, continuous learning and inclusive leadership, Standard Chartered offers fresh talent a platform to grow while contributing to real‑world banking operations.

The Operations Apprentice role is part of the bank’s structured Apprenticeship Programme, available for 12 or 24 months. As an apprentice you will be embedded within the Global Business Services (GBS) Operations team in Chennai, working on live processes that affect real clients. You will receive hands‑on exposure to transaction processing, performance monitoring, risk controls and continuous improvement initiatives.

The programme blends classroom‑style learning with day‑to‑day responsibilities, giving you a solid foundation in banking operations and a clear pathway to a full‑time career.

Key Responsibilities

• Execute day‑to‑day processing activities ensuring accurate and timely transaction completion.
• Monitor operational performance metrics and uphold customer service standards.
• Assist in resolving client queries and contribute to service‑quality enhancements.
• Track, maintain and analyse key data sets to support reporting and decision‑making.
• Support managers in overseeing transaction flows and meeting payment obligations.
• Learn and apply operational risk, control and governance frameworks.
• Participate in regulatory and policy compliance checks.
• Contribute ideas to continuous‑improvement projects and automation initiatives.
• Prepare and present periodic performance dashboards to senior stakeholders.
• Collaborate with cross‑functional teams to streamline end‑to‑end processes.

Tech Stack & Tools: The role primarily uses Microsoft Office suite (Excel, PowerPoint, Word), data‑visualisation tools like Power BI, and internal banking platforms for transaction processing. Basic exposure to SQL or scripting may be provided during the programme.

Growth Path: Successful apprentices are often offered full‑time Analyst or Associate positions within Operations, Risk, or Technology streams. The bank encourages internal mobility, enabling you to move across geographies or functional areas as you develop.

Why Join Standard Chartered? You will work for a globally recognised bank that values diversity, ethical conduct and sustainable impact. The apprenticeship offers real responsibility from day one, mentorship from senior leaders, and a structured learning journey that accelerates your career in finance and technology.