
Job Description & Key Responsibilities
Deloitte is one of the worldβs leading professional services firms, offering audit, tax, consulting, and financial advisory services to a diverse portfolio of clients across industries. With a strong presence in India, Deloitteβs USI (United States India) division operates from multiple delivery centers, including Hyderabad, to support global teams and deliver highβquality solutions. The firm is known for its culture of innovation, continuous learning, and a commitment to making an impact that matters for people, clients, and communities.
The Associate Analyst β Business Operation Support role is a key entryβlevel position within the USI Supporting Enterprise Business Solutions (EBS) team. As a liaison between internal customers and the Resource Management group, you will manage scheduling, learning enrolments, and compliance tasks for practitioners across audit and assurance engagements. Your dayβtoβday responsibilities will involve using scheduling & forecasting tools, coordinating VDI account creation, and maintaining accurate trackers for stock counts, leaves, and client bookings.
Key responsibilities include:
1. Scheduling resources for audit & assurance activities such as stock counts.
2. Updating practitioner schedules and related activities in the scheduling tool.
3. Creating and enrolling practitioners in mandatory learning courses on the Learning portal.
4. Building relationships with Resource Management teams, Learning support, and other stakeholders.
5. Coordinating VDI account creation and ensuring system access.
6. Following up with employees to complete mandatory compliance training.
7. Maintaining reference documents like stock count trackers, contact lists, and learning enrolment trackers.
8. Handling adβhoc tasks such as leave updates, exam scheduling, client bookings, and profile amendments.
9. Ensuring accuracy, clarifying issues, and escalating complex queries.
10. Staying updated on Deloitte policies, processes, and data protection legislation.
Tech stack: Microsoft Office (Excel, Word, PowerPoint), scheduling & forecasting tool, Learning portal, VDI management system.
Growth path: Starting as an Associate Analyst, you can progress to Senior Analyst, Team Lead, and eventually managerial roles within Business Operations or broader consulting tracks. Deloitteβs structured learning and mentorship programs accelerate skill development and career advancement.
Why join Deloitte? The firm offers a collaborative work environment, exposure to global clients, a strong emphasis on professional development, and competitive compensation. Employees benefit from a culture that values diversity, innovation, and workβlife balance, making it an attractive destination for fresh graduates.
Overall, this role provides a solid foundation in business operations, client service, and crossβfunctional collaboration, setting the stage for a rewarding career at Deloitte.