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Learning Operations New Associate

Accenture

  • Mumbai, Maharashtra
  • 5-6 LPA
  • 1 Year
  • Posted Today
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About the role

Accenture is a global professional services powerhouse that blends deep industry expertise with cutting‑edge digital, cloud and security capabilities. With more than 784,000 employees across 120+ countries, the firm helps clients transform their businesses through strategy, consulting, technology, and operations. Its culture is built around innovation, collaboration and a commitment to delivering measurable value for clients and communities alike. Accenture’s learning and development ecosystem is one of its strongest assets, offering employees continuous up‑skilling opportunities through internal academies, certifications and real‑world project exposure. The Learning Operations New Associate role is an entry‑level position designed for fresh graduates who are eager to dive into the world of talent development and learning delivery. As a member of the Learning Operations team, you will support the end‑to‑end delivery of learning solutions, monitor their effectiveness, and help drive workforce performance improvements. The role offers a clear growth trajectory, moving from associate to senior associate, then to lead roles in learning design, program management, and eventually to strategic talent development positions. Key Responsibilities: 1. Assist in the planning, scheduling, and execution of learning programs across the organization. 2. Track attendance, completion rates, and assessment scores to evaluate program impact. 3. Coordinate with content creators, subject matter experts, and technology teams to ensure seamless delivery. 4. Maintain learning management system (LMS) data integrity and generate regular performance reports. 5. Support the creation of post‑training surveys and analyze feedback for continuous improvement. 6. Help identify skill gaps and recommend appropriate learning interventions. 7. Participate in rotational shifts to provide 24x7 support for global learners. 8. Follow standard operating procedures and escalation matrices for issue resolution. 9. Contribute ideas for process automation and efficiency enhancements. 10. Stay updated on emerging learning technologies and best practices. Tech Stack & Tools: Learning Management System (Cornerstone, SuccessFactors), Microsoft Office Suite, basic SQL for data extraction, collaboration tools like Teams and Slack, and familiarity with e‑learning authoring tools (Articulate, Captivate) are advantageous. Growth Path: Starting as a New Associate, high performers can progress to Learning Operations Analyst, Learning Delivery Manager, and eventually to roles such as Talent Development Lead or Learning Strategy Consultant. Accenture’s internal mobility program encourages cross‑functional moves, enabling you to explore consulting, digital, or cloud domains. Why Join Accenture? You will be part of a globally recognized brand that invests heavily in employee growth, offers exposure to diverse industries, and provides a collaborative environment where innovation is celebrated. The role offers a solid foundation in learning operations, a competitive salary, and the chance to contribute to large‑scale transformation projects that shape the future of work.

Eligibility & process

Who can apply

Any graduate (B.Tech, B.E., B.Sc., B.Com, BA, etc.) with a minimum of 60% aggregate marks. No specific branch restriction. Freshers with 0‑1 year of experience are eligible. Candidates should have no active backlogs at the time of joining. Preferred batch years: 2022‑2025.

Skills & stack

Learning Delivery Operations Learning Operations Talent Development Workforce Performance Management Lms Administration Data Reporting Ability To Work In Rotational Shifts SQL

Selection process

  1. Round 1: Online Assessment (aptitude and logical reasoning)
  2. Round 2: Technical Interview (role‑specific questions on learning operations, LMS tools, data analysis)
  3. Round 3: HR Interview (behavioral fit, motivation, cultural alignment)

Prep kit

20 resources
Study material 4
Company-specific guides 4
Likely coding questions 4
Round-wise strategy 4
Round 1: Online Assessment (OA) Aptitude, Quantitative Logic & 2 Coding Problems Focus on accuracy and speed. Practice arrays, strings, and standard arithmetic puzzles.
Round 2: Technical Interview 1 Core Tech Stack (Learning Delivery Operations, Learning Operations, Talent Development, Workforce Performance Management, Lms Administration, Data Reporting, Ability To Work In Rotational Shifts, SQL) & Live Code Tracing Explain your thought process aloud. Analyze time & space complexities before coding.
Round 3: System Design & Problem Solving Database Schemas, APIs & Architecture Basics Clarify edge cases, diagram schemas cleanly, and discuss scalability trade-offs.
Round 4: HR & Cultural Fit Discussion Accenture Core Values, Learning Agility & Offer Terms Demonstrate passion, strong communication, and readiness for full-time collaboration.
Technical questions 5
What is the difference between WHERE and HAVING clauses in SQL? Answer
Model answer: WHERE filters rows before any groupings are applied, while HAVING filters aggregated groups after GROUP BY has executed.
Explain SQL Window functions: ROW_NUMBER(), RANK(), and DENSE_RANK(). Answer
Model answer: ROW_NUMBER() assigns unique sequential integers. RANK() assigns identical ranks to ties and skips ranks. DENSE_RANK() assigns identical ranks to ties without skipping rank numbers.
How do you handle NULL and missing values during data cleaning in Python/Pandas? Answer
Model answer: Use .isna().sum() to identify missing values. Impute with mean/median using .fillna() or remove with .dropna(subset=[...]) depending on variance impact.
What is the difference between Star Schema and Snowflake Schema in Data Warehousing? Answer
Model answer: Star Schema has denormalized dimension tables directly connected to the central Fact table. Snowflake Schema normalizes dimension tables into sub-dimensions to minimize redundancy.
How do you calculate MoM (Month-over-Month) growth in SQL? Answer
Model answer: Use LAG(revenue, 1) OVER (ORDER BY month) to fetch the previous month's revenue and compute (revenue - prev_revenue) / prev_revenue * 100.
Behavioural & HR questions 3
Why do you want to join Accenture as a Learning Operations New Associate?
Highlight Accenture's market reputation, recent tech innovations, and how your skills in Learning Delivery Operations directly solve their team's objectives.
Describe a challenging bug or academic project roadblock and how you resolved it.
Use the STAR method: Situation (project context), Task (what needed solving), Action (specific tools/logic applied), Result (quantifiable positive outcome).
How do you handle strict deadlines or sudden scope changes?
Explain your prioritization strategy, proactive communication with mentors/peers, and agile mindset.
Accenture 5-6 LPA
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