Services Associate I

Deloitte is one of the world’s leading professional services firms, offering audit, consulting, financial advisory, risk management and tax services to a broad range of clients across industries. In India, Deloitte operates through a network of member firms that combine global expertise with deep local market knowledge, delivering innovative solutions that help organisations transform and grow. The firm is known for its strong emphasis on learning, diversity and inclusion, and a culture that encourages employees to take ownership, collaborate across boundaries and make an impact that matters.

The role of Services Associate I – Talent Processes and Business Support (ELE – Separations) is positioned within the Talent Services function, which is responsible for managing the employee lifecycle for Deloitte professionals in India and the United States. As a member of the Talent Processes and Business Support team, you will be the frontline partner for handling separation activities, ensuring that every exit is managed with professionalism, confidentiality and compliance. This position offers a unique blend of HR operational exposure, stakeholder management and process improvement opportunities, making it an ideal launchpad for a career in human resources or shared services.

Key Responsibilities

• Execute assigned separation activities, including system updates, exit checklist completion and employee inquiries, adhering to documented procedures and timelines.
• Coordinate with internal teams and external stakeholders to meet quality standards and service level agreements.
• Maintain accurate and confidential records, supporting audit and compliance reviews.
• Escalate exceptions, risk indicators, missing information or non‑standard cases promptly to senior team members.
• Assist in preparing documentation, knowledge‑base articles and basic reporting for the talent services function.
• Support sensitive exit‑case administration, ensuring a respectful employee experience.
• Track volumes and quality metrics to identify improvement opportunities.
• Participate in continuous improvement initiatives and process standardisation efforts.
• Provide ad‑hoc support for other HR shared‑services activities as required.
• Contribute to team knowledge sharing and best‑practice dissemination.

Tech Stack & Tools: Microsoft Office suite (Outlook, Word, Excel, PowerPoint), Deloitte’s internal HRIS platforms, workflow management tools, and basic reporting tools (Excel Pivot, Power BI). While technical coding skills are not mandatory, a comfort with data manipulation and analytics is advantageous.

Growth Path: Starting as an Associate I, high performers can progress to Associate II, Senior Associate, and eventually into specialist or managerial roles within Talent Services, HR Operations, or broader consulting tracks. Deloitte’s robust learning ecosystem – including the DU Leadership Center – provides continuous up‑skilling, certifications and mentorship.

Why Join Deloitte? You will work in a globally recognised brand that invests heavily in employee development, offers exposure to cross‑border projects, and fosters a culture of inclusion and innovation. The role provides early‑career professionals with a solid foundation in HR processes, data‑driven decision making and stakeholder engagement, positioning you for long‑term success in the professional services industry.